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Get in Touch

We're here to help with any questions or issues.

Email Support

Our only contact method

info@highstakes.lifestyle

Response time: 24-48 hours (Monday-Friday, 9 AM - 6 PM WIB)

When Contacting Us, Please Include:

  • đŸ“Ļ
    For Orders: Your order number and shipping address
  • â†Šī¸
    For Returns: Order number + photos of defect/damage
  • 🎁
    For Giveaways: Your Telegram username
  • ❓
    For Other Issues: Detailed description with screenshots if relevant

Frequently Asked Questions

🚚 How long does shipping take?

Merchandise ships from India and typically takes 5-10 business days for delivery within India. International orders may take longer.

â†Šī¸ Can I return items?

Returns are accepted ONLY for defective or damaged items within 14 days of delivery. All other sales are final. Contact us at info@highstakes.lifestyle with photos to initiate a return. Return shipping may be at buyer's expense.

🎁 How do giveaways work?

Join our Telegram group, participate in voting, earn points, and climb the leaderboard. Winners are selected based on points or random draw. No purchase necessary!

đŸ’ŗ What payment methods do you accept?

We accept all major credit and debit cards through Stripe. All payments are secure and encrypted.

🌍 Do you ship internationally?

Yes! We ship from India to most countries. Note that customs duties and taxes may apply and are the buyer's responsibility.

📍 Where can I track my order?

You'll receive a tracking number via email once your order ships. Use this to track your package through the shipping carrier's website.

Business Information

Operating From

Indonesia

Shipping From

India

Primary Market

India (95%) + Global

Support Hours

Mon-Fri, 9 AM - 6 PM WIB

âąī¸ Response Time Notice

We aim to respond to all inquiries within 24-48 hours during business days. Response times may vary during peak periods, holidays, or high-volume times. We appreciate your patience. For urgent order issues, please include "URGENT" in your subject line.